Privacy Policy

Information We Collect

When you create a gleranovexila account, we collect information you provide directly to us. This includes your name, email address, phone number, and financial information necessary for budgeting analysis. We also collect data about how you interact with our platform — which features you use, when you log in, and how you navigate through your budget dashboard.

Our platform automatically gathers technical information like your device type, browser version, and IP address. This helps us maintain security and improve our services. If you connect bank accounts or credit cards, we work with approved financial data providers who use bank-level encryption to safely retrieve your transaction information.

• Personal identification details for account creation
• Financial account information for budget tracking
• Usage patterns and platform interaction data
• Device and browser technical specifications
• Communication preferences and contact history

How We Use Your Information

Your data powers your personalized budgeting experience. We analyze your spending patterns to provide insights, track your progress toward financial goals, and suggest improvements to your budget allocation. We also use your information to send account notifications, security alerts, and budgeting tips that match your financial situation.

Under Australian Privacy Principles, we process your personal information for legitimate business purposes. This includes fraud prevention, system maintenance, customer support, and developing new features that benefit our users. We never use your financial data for marketing purposes without explicit consent.

• Creating personalized budget recommendations and insights
• Tracking your financial goals and progress monitoring
• Providing customer support and technical assistance
• Detecting and preventing fraudulent activity
• Improving our platform based on user behavior analysis

Information Sharing and Disclosure

We don't sell your personal information to third parties. When we share data, it's limited to specific circumstances that support your use of gleranovexila services. We work with trusted service providers who help us deliver features like secure data processing, customer support, and fraud detection. These partners are contractually required to protect your information and can only use it for specified purposes.

If gleranovexila is involved in a merger or acquisition, we'll notify users before personal information becomes subject to different privacy practices. We may also disclose information if required by Australian law enforcement or regulatory authorities, but only to the extent legally necessary.

Your Rights and Control

You have significant control over your personal information. You can access, correct, or delete your data through your account settings. If you want to download your information or close your account entirely, we provide straightforward tools to do so. Under Australian Privacy Act 1988, you have the right to know what personal information we hold about you.

You can modify your communication preferences at any time, choosing which notifications you receive and how we contact you. If you believe we've mishandled your personal information, you can lodge a complaint with us directly or contact the Australian Information Commissioner.

• Access and review all personal information we store
• Correct inaccurate or outdated information
• Delete your account and associated data
• Export your financial data in portable formats
• Withdraw consent for specific data processing activities
• Lodge complaints about privacy practices

Data Security and Protection

We protect your information using industry-standard security measures. All data transmission occurs over encrypted connections, and we store information in secure servers with restricted access. Our team regularly reviews security practices and updates systems to address emerging threats.

While we implement robust security measures, no online platform can guarantee complete protection. We encourage you to use strong, unique passwords and enable two-factor authentication when available. If we detect any security incident affecting your information, we'll notify you promptly according to Australian notification requirements.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide services and meet legal obligations. Active account information remains accessible while you use gleranovexila. After account closure, we retain certain records for seven years to comply with Australian financial record-keeping requirements.

Transaction data and budget history help provide continuity in your financial tracking. If you close your account, we'll delete personal identifiers while preserving anonymous usage statistics that help improve our services for other users.

International Data Transfers

gleranovexila primarily stores Australian user data within Australia using local cloud infrastructure. When we use international service providers for specific functions like email delivery or fraud detection, we ensure they meet Australian privacy standards or have adequate privacy protections in place.

Any international data transfer occurs under appropriate safeguards, including contractual protections and compliance with cross-border data transfer requirements under Australian privacy law.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users through email and platform notifications at least 30 days before changes take effect.

We encourage you to review this policy periodically. Continued use of gleranovexila services after policy updates indicates acceptance of revised terms. Previous versions of our privacy policy are available upon request for your review.